Privacy and Cookies

We do not store credit card details nor do we share customer details with any 3rd parties

Cave is committed to protecting your privacy. This statement explains how we collect, use and store your personal information. We will endeavour to keep your personal information accurate and up to date and ensure that it is not kept longer than necessary.
By using our website or by providing any personal information to Cave, you consent to the collection and use of your personal information as set out in this privacy statement.

 

Email

Emails that we send to you or you send to us may be retained as a record of contact and your email address stored for future use in accordance with our record retention schedule. If we need to email sensitive or confidential information to you, we will perform checks to verify the correct email address and may take additional security measures.

 

Third parties

Cave will not pass personal data to third parties for marketing, sales or any other commercial purposes without your prior explicit consent. Your personal information may be processed by an external service provider acting on our behalf in order to provide one or more services. We may process your personal information using web services hosted outside the European Economic Area, but only where a data processing agreement is in place that complies with obligations equivalent to those of the Data Protection Act.

 

Mailing list

You can choose to subscribe to Cave's mailing list to receive news about our products, events where we are selling Cave products, news of campaigns about The Cave London.  
We use MailChimp as our marketing automation platform, using a best-practice “double opt-in” process. By subscribing to our mailing list you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their privacy policy and terms. MailChimp collects and stores mailing list subscriptions in order to allow us to create and use distribution lists, send marketing email campaigns, and place online advertisements.
You can unsubscribe from the mailing list and future communications by following the links at the bottom of every email we send out via MailChimp. If we have contacted you in the past and you have explicitly told us that you don’t want to receive marketing communications from us, we will keep your name and address on a list of people we don’t contact. If you would prefer for your information to be deleted from that list, please let us know using the contact details at the bottom of this page.

 

Use of cookies on this website

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. You can learn more about all the cookies we use below.

Our cookies help us:

• Make our website work as you’d expect

• Remember your settings during and between visits

• Improve the speed/security of the site

• Allow you to share pages with social networks like Facebook

• Continuously improve our website for you

• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

 

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)

• Collect any sensitive information (without your express permission)

• Pass data to advertising networks

• Pass personally identifiable data to third parties

• Pay sales commissions

 

 

Cookies set by www.cave-london.com

Our own cookies
We use cookies to make our website work, including remembering popup options and compiling visitor statistics. There is no way to prevent these cookies being set other than to not use our site.

Anonymous visitor statistics cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to better understand our audience.

Third party cookies
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube or Vimeo video and SoundCloud audio file. While we have made an effort to minimise their use, some third party services embedded within this website set their own cookies. These are known as third party cookies because they are not set by our website. We have no control over the cookies that are set by third party services. Disabling these cookies will likely break the functions offered by these third parties.

Social website cookies
So you can easily “Like” or share our content on social networks like Facebook and Twitter we have included sharing buttons on our site. Cookies are set by the sites below. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

• Facebook – privacy policy

• Twitter – privacy policy

• Instagram – data policy

 

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below.

 

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Learn how here. It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

 

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Your Rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, (remove comma) please email or write to us – our contact details are at the end of this page. We want to make sure that your personal information is accurate and up to date. You can ask us to correct or remove information you think is inaccurate.

• You have the right to request that we cease processing your personal data.

• You have the right to request us not to send you marketing or learning communications.

• You have the right to correct any personal data that we hold that is incorrect.

• You have the right to request us to delete your personal data.

• You have the right to request us to restrict our data processing activities.

• You have the right to object to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

 

Please contact Cave at info@cave-london.com to exercise any of these rights, or let us know if you have a complaint about how your information has been collected, how it has been used or how long we have kept it for.

If you have any further questions please email  info@cave-london.com or write to us at the address below: